Intent

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CRM

XRM

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Voice of the Customer

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Social Relationship Management

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Salesforce Partners

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Salesforce Developer

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Sales Force Automation (SFA)

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Retail Therapy

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Reputation Monitoring

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Remarketing

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Relationship Marketing

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Progressive Profile

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Potential Customer

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Omnichannel

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Net Promoter

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Mobile App Engagement

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Loyalty Program

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LexisNexis InterAction

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High-Value Customer

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First Call Resolution (FCR)

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Digital Experience

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Customer Support Analytics

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Customer Service Automation

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Customer Segmentation

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Customer Satisfaction

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Customer Review

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Customer Retention

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Customer Relationship Management (CRM)

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Customer Referrals

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Customer Profiling

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Customer Loyalty

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Customer Lifetime Value (CLV)

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Customer Lifecycle

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Customer Journey

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Customer Interaction Management

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Customer Intent

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Customer Intelligence (CI)

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Customer Insight

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Customer Facing

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Customer Experience Management

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Customer Experience and Engagement

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Customer Data Management

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Customer Data Integration

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Customer Data

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Customer Centricity

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Customer Behavior

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Customer Attrition

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CRM Retargeting

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CRM Best Practices

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Connected Experience

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Churn Rate

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Channel Partner Program

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Buyer Journey

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Buyer Centricity

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Average Handle Time (AHT)

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